Accessing and using this website and its products and services (collectively, the “Services”) are governed by the following terms, conditions, and notices (the “Terms of Service”). By using the Services, you agree to all Terms of Service, which may be updated by us from time to time. Please check this page regularly for changes.
Access to the website is granted on a temporary basis. Kuma reserves the right to modify or withdraw the Services without prior notice. We are not liable for any website downtime or restricted access.
This website may include links to third-party sites (“Linked Sites”) not operated by Kuma. We have no control over Linked Sites and are not responsible for their content or any loss or damage that may arise from your use of them.
Our [Privacy Policy] is incorporated by reference in these Terms of Service. It details how your personal information is collected and used. By using this website, you agree to the terms of our Privacy Policy and confirm that the information you provide is accurate and current.
You agree not to misuse this website. Prohibited actions include, but are not limited to:
Engaging in criminal activity
Spreading malicious or harmful software
Hacking or disrupting service functionality
Infringing on intellectual property rights
Sending unsolicited promotional material (spam)
Interfering with the security or integrity of the website
Violations may result in legal action and the disclosure of your identity to relevant authorities. Kuma is not liable for damages caused by harmful digital content or service disruptions resulting from misuse.
All content, design, and software on this website are the intellectual property of Kuma or its licensors and are protected by applicable copyright laws. You may use content for personal, non-commercial use only. Reproduction, redistribution, modification, or commercial use of content is strictly prohibited without written permission.
All trademarks, including the Kuma name and logo, are the property of Kuma and may not be used without express authorization.
By placing an order with Kuma, you agree to the terms outlined at the time of purchase. All orders are subject to availability and confirmation of dispatch. Delivery times may vary.
Our Contract: Your order is only confirmed when we issue a dispatch confirmation.
Pricing & Availability: While we strive for accuracy, errors may occur. If a pricing or product description error is identified, we will notify you and give the option to reconfirm or cancel your order.
Payment: All orders undergo standard pre-authorization checks before processing.
Discount Codes: Any promotional codes are subject to individual terms and expiry.
Gift Vouchers: Lost or stolen gift vouchers will not be replaced. Vouchers are non-refundable and cannot be redeemed for cash.
Content and services on this website are provided “as is” without any guarantees, warranties, or conditions. Kuma is not responsible for any loss or damage, including indirect or consequential loss, resulting from your use of the website or Services.
You may link to our homepage in a fair and legal manner that does not damage or take advantage of our reputation. We reserve the right to withdraw linking permission without notice.
Any third-party trademarks, product names, or images shown on this website that are not owned by Kuma are used strictly for descriptive purposes. They do not imply endorsement or association unless expressly stated.
You agree to indemnify and hold harmless Kuma, its affiliates, and employees from any claims, liabilities, and expenses resulting from your use of the website or breach of these Terms of Service.
Kuma reserves the right to amend, update, or remove any part of the website or Services at any time without notice.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
We welcome feedback. If you have a complaint or comment, please contact us directly and we’ll do our best to address it.
Failure to enforce any part of these Terms does not constitute a waiver of our right to do so in the future.
These Terms of Service are governed by the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of Sri Lankan courts.
These Terms of Service represent the entire agreement between you and Kuma regarding use of the website and Services and supersede any prior agreements.
Terms & Conditions are subject to change without prior notice.
Customer Services
Open Time
Monday - Sunday
10:00 AM - 7.30 PM